Reviews

what customers says about us

Excellent4.8★★★★★ Based on 217 reviews from review us onJeanne YungJeanne Yung ★★★★★ I had water leaking from the base of the toilet. Called Service Relief and got immediate response to my call. Mike DeGennaro and Nick are awesome! They arrived on time. They were friendly, very helpful, courteous, honest, efficient and very professional. The work was done well and quick and extras added on when they were here. Very satisfied. Highly recommend them. They made my day great! Thank you.Jonathan TracyJonathan Tracy ★★★★★ Waking up to a broken, leaking pipe in the basement is a nightmare. Not only was Service Relief able to get me a technician scheduled only a few hours after I called them, the plumber that arrived (Mike) was extremely courteous, efficient, and communicative. They provided great info about exactly when the technician would arrive as well as a photo and short bio; upon arrival, Mike was able to assess the issue and provide a couple different options to fix it. Despite ending up with a slightly bigger pipe repair than originally thought, Mike was able to get it fixed and replaced with new piping within 90 minutes and even shop-vac'd the water off the basement floor. I'd definitely recommend Service Relief and will be using them in the future!Gino NuzzoliloGino Nuzzolilo ★★★★★ I bought a home in a campground and needed the outside tankless water heater looked at and make safe to operate. I called Service Relief and met Mike DeGennaro who was friendly and professional. He got me operational and recommend hiring him for plumbing services.Sauharda NepalSauharda Nepal ★★★★★ The service here is priceless. Honestly they here to solve the issue. They have an amazing business model, which is treating customers like a friend/ family. They have my business forever. Best plumbing and hvac service in CT. I would highly to get their membership as they cover tune up and inspection. Also the membership gives you discount. Thank you Mike for helping me..Chris KleppsChris Klepps ★★★★★ I had an amazing experience with Armando Centeno at Service Relief with an emergency plumbing situation. Armando communicated what the problem was and timeline for completion and coordinated with MDC to diagnose and fix a larger issue. He was personable and did a great job fixing the valve for my main water line. Highly recommend.Lisa ClarkLisa Clark ★★★★★ Mike D. Was Amazing! Very well mannered, easy to talk to. Gave us great advice And the work was done in a timely fashion. Mike will be my go to Person at Service Relief. Prices are also Reasonable. I Highly Recommend this Establishment!Stefan WaldschmidtStefan Waldschmidt ★★★★★ Armando came out and was super courteous, professional, and got the job done much quicker than I would have expected (redoing plumbing for a sink and fixing a corroded and leaking brass pipe. He also gave some good pointers and advice. Really excellent work!Dustin BriggsDustin Briggs ★★★★★ We had Mike come out twice so far (inspect the hot water heater and then to install it). Each time he's been very helpful in explaining what the problem was as well as what we should be expecting (the cost and next steps in repair). He’s been great, and thank you Mike for opening up the basement door because I was EXTREMELY afraid of those spiders!Sm AhmedSm Ahmed ★★★★★ This is the second time we had Service Relief perform work in our house. They are consistent and very professional. My water heater started leaking overnight and Service Relief provided a very reasonable quote. Armando was very friendly and explained everything perfectly about the financials and permit process. The installation took a little less than two hours and they were very careful with my furniture and walls. Overall very satisfied with their work and definitely will give them a call again for future work.Sue BarnettSue Barnett ★★★★★ We had a mishap while replacing a facet, broken pipe. We were without water. Service Relief was able to fix our issue in a timely manner. Mike and his partner were very professional and oh so helpful!! Thank you, Sue BarnettLevey KardulisLevey Kardulis ★★★★★ I called on Thursday afternoon and Mike showed up first thing Friday morning. Found the issue and replaced the part on our shower.Very friendly and knowledgeable.I certainly will be using service relief moving forward.Thank Mike D!!Chase WickChase Wick ★★★★★ I recently had the pleasure of having Martian and Nick from Service Relief come out to my grandmother's house to fix a leaky faucet, and I couldn't be more satisfied with their service. From the moment they arrived, they were professional, courteous, and very efficient in diagnosing and solving the problem. Not only did they do an outstanding job with the repair, but they also offered it at a great price that was very reasonable. It's rare to find such reliable and skilled plumbers who take pride in their work and offer such fair pricing. I highly recommend Martian and Nick to anyone in need of plumbing services; their workmanship and customer service are truly exceptional. Thank you both for your excellent service!Toolsi LoweToolsi Lowe ★★★★★ Armando and his team arrive just around the time I requested. They were very pleasant and advice me on some of the problems I was having. He seems very knowledgeable about what he was doing and would recommend him and his team to anyone.Thanks guys.Stacey-jan WaltersStacey-jan Walters ★★★★★ I have nothing but good things to say about Armando! We had an emergency plumbing issue in our basement today, and Service Relief was able to get him to come by on short notice. He was very thorough in explaining the problem, its source and how we can repair it. He was friendly and had a very professional demeanor, and gave us a detailed breakdown of different services he could perform to meet our immediate needs and those in the future. He was also very courteous and considerate while in our home, he wore booties when going in and out of the basement. Let me tell you, do not hesitate to call Service Relief for your plumbing needs, they really do provide relief from the stress of dealing with plumbing issues. We will be forever clients (especially if Armando is our service technician) We are so grateful for his help today!Marcia H.Marcia H. ★★★★★ I called Service Relief for emergency service with a drain clog and they fit me in very quickly! Armando was the technician who came to my house and he is the reason for the 5 stars. Armando was incredibly polite and respectful but also explained the problem well. It was not an easy or quick fix but he did a great job and left things spotless before he left. Thank you I will definitely call again and highly recommend Service Relief/Armando.Brevan DanielsBrevan Daniels ★★★★★ I've had this company come to my condo several times. Martin is the tech who's come on each occasion and he is excellent!! Knowledgeable, professional and does an amazing job. He's the reason I trust this company for future repaand maintenanceBeverly OuelletteBeverly Ouellette ★★★★★ Armando did a great job replacing the garbage disposal and replacing the filter on the water filter. Armando arrived on schedule and got the job done pretty quick. He is very personable and answered all questions that I asked. He explained all the work he did. Highly recommend him.Brian PikeBrian Pike ★★★★★ Had a really great experience with Armando, who came out to fix a basement shower drain that was backing up. Armando was very communicative leading up to his arrival—he showed up on time and was extremely friendly, professional, and courteous as he diagnosed the issue and gave us some options to resolve it. From there, he went to work to quickly fix the problem and clean up the mess—he even gave us advice on how we could avoid a repeat of the situation in the future. Couldn't have asked for a better experience and will definitely be asking for Armando if anything pops up in the future!Chris DaiChris Dai ★★★★★ I am completely happy with Mike’s service today! Mike and Nike did a great job on anode rod replacement for my water heater and kept all rooms clean!I would recommend them to other folks if you have similar needs.ChrisSandra TompkinsSandra Tompkins ★★★★★ Armando C was awesome. He was very knowledgeable, efficient and personable. He came in explained everything and started to work. He cleaned up after the job was completed as if he had never been here.Tasha AdamsTasha Adams ★★★★★ I've used Service Relief twice and each time, they were prompt, professional, courteous, knowledgeable and prepared. Today, Mike was assigned to fix a clogged shower. He sent a text with his arrival time and followed up with a phone call, which I love because we can't always be sure that a text has been received. Upon arrival, he quickly but thoroughly assessed, quoted and fixed the problem. Might I add that they are reasonably priced as well!Service Relief is now my "go to" and I have already started referring them to family and friends.Sandra DuzalSandra Duzal ★★★★★ Martin and his coworker did a great job! Very efficient, careful and thorough. They are both very professional and did great work! I recommend them highlyKatherine GreenKatherine Green ★★★★★ Armando came at 8:40 a.m. and went to work immediately at installing the new sump pump. Very pleasant young man and fixed the problem quickly. Everything is working beautifully. Glad I called this service.Julio ConcepcionJulio Concepcion ★★★★★ We needed to disconect and connect a new dishwasher/refrigerator/Faucet/ and disconnect a line for the heater. Armando Centeno did a very professional job.Always very respectful and polite. The best of all, he really knew what he was doing. I will recommend this company.Donald GriffinDonald Griffin ★★★★★ Armando did an excellent job restoring our water. He called to let us know when he would arrive. Super amiable, respectful, patient and polite. I couldn’t have asked for a better representative of your company! THANKS AGAINSondra CruteSondra Crute ★★★★★ Mike D. handled an emergency toilet situation. The office and Mike personally kept me abreast of his ETA. He arrived when he said he would. Mike was friendly, efficient and solved the problem quickly. The price was fair. I didn’t feel like I was being taken advantage of.I will certainly use them again for other needed services in the future and I will let my friends know.Lee TaylorLee Taylor ★★★★★ Armando did an excellent job on a big project of replacing a toilet, bathroom sink, and garbage disposal. He made quick work, left everything immaculate, and called to communicate that he would arrive early. Thanks so much.Bren McKnightBren McKnight ★★★★★ Called Service Relief LLC for two toilet repairs and to replace a pipe that froze last winter. Mike was absolutely excellent. He gave me a call to let me know he was going to be a bit early and I just asked that he call me again when he arrived so that I could let our 3 dogs outside. He did remember to call again when he arrived and gave me time to let them outside.He was very knowledgeable and listened as I explained all of our issues. I also asked several other questions about the basement plumbing and layout of our older house which he addressed and helped me to better understand. They fixed everything quickly and even told me he would help with an additional issue with the bathroom faucet that he noticed wasn’t actually attached (quick fix from previous homeowner) and provided me a reasonable quote.Overall very pleased with Mike and Service Relief. Very professional, knowledgeable, polite, and helpful. Hard to find people you can trust nowadays to provide a quality service, but you can trust Mike.Zoraida MartinezZoraida Martinez ★★★★★ Great professional and ethical presentation. Mike D was so heart touching when he put on covers on shoes prior to entering my home. He completed a great job task. Thank you Mike DStefanie GomesStefanie Gomes ★★★★★ Mike D was great! He was super knowledgeable, friendly and let me know what all of my options were. He performed all of the work originally requested, plus some extras I added on when he arrived. Highly recommend!Amanda AnduagaAmanda Anduaga ★★★★★ Woke up to standing water in my kitchen sink, wet mess in cabinet and everything beneath. Searched for BBB plumbers serving my area, Service Relief was. So many reviews raved about tech called Armando, I made call and asked for him, he had all day install; and agreed to do after hours call. After a challenging day, he showed up, was very polite, got to work right away, explained new insinkerator pricing, then how he addressed all aspects of install to ensure no more issue's. I'd highly recommend Armando, he's reliable and clearly loves his job!Anne HarneyAnne Harney ★★★★★ Martin is the second technician that I’ve had the pleasure of dealing with. He was very helpful and friendly. I felt very confident he was giving me honest advice and doing quality work. I’m very pleased with ServiceRelief overall.Lori LawlerLori Lawler ★★★★★ I’ve used , Service relief for a couple of years. If the job needs a bit more tweaking, they’ll be right there. A little pricey but, trustworthy. Armodo is very personable and professional! Communication is also, great!Mary BrownMary Brown ★★★★★ New to me but 50 year old ranch home had some plumbing issues- leaks under the kitchen sink, neglected water softener system lacked salt, a well tank that needed flushing and an install of a filter. Armando took great care of me, explaining everything we needed to do. Prompt, great communicator and a really nice guy!David EnglishmanDavid Englishman ★★★★★ Martin was a pleasure. He was prompt, responsive and decisive. He got to work immediately and found the cause of the leak. Martin is very polite and professional, we had a nice conversation while he was at our home. I would highly recommend him to anyone I know.Edward BraunerEdward Brauner ★★★★☆ Great service!! Quick in and out time. Extremely pleasant worker. Price took it down a star but thats usual for this area. Would hire again!Maria DiazMaria Diaz ★★★★★ I was looking around for a plumbing service to no avail until I found Service Relief. They sent Armando who was very punctual. Armando from Service Relief did an awesome job. I was so satisfied with the work that he performed. He kept me informed with pictures and phone calls. I would highly recommend this company as well as Armando. Thanks for resolving a big headache.Dr. Doreen SternDr. Doreen Stern ★★★★★ Armando did a fabulous job! This is the second time he’s saved the day for me. He’s knowledgeable, kind, and soft/spoken. He’s also attuned to cleanliness and leaves my home in a better place than it was in when he entered. If he’s running late, he lets me know, too. I’m delighted to say Armando is the best plumber I’ve worked with, and I recommend him highly.Jairo RomeroJairo Romero ★★★★★ Armando did a Great Job! I highly recommend him. This is the second time that I had to call Service Relief and he solved all my problems, also giving a good advice how to keep the system working better, Armando is very professional and patient and friendly. He explained how the plumbing works in my house, He left everything clean after finish a job I am very pleased with his service.Regina PageRegina Page ★★★★★ Service Relief is an amazing company. They are prompt , professional and extremely knowledgeable. Mike has done quite a bit of work for me and I am always satisfied with the results.Michiyo MargrafMichiyo Margraf ★★★★★ We recently switched from well water to a city water line and had the pleasure of working with Armando from Service Relief for the project. He was not only punctual and courteous, but he also consistently addressed any questions or concerns we had. His plumbing work was thorough, and his follow-up after completing the project showed his commitment to excellent customer service. Armando exemplifies a strong work ethic and is a fantastic representative for his company. I highly recommend using Service Relief for your plumbing needs.Paul DPaul D ★★★★★ Great company. They communicate well with the customer. They were on time, friendly and professional. Great job, well done Armando!Khai GambleKhai Gamble ★★★★★ Armando was very professional and patient. He showed me all my water valves and the work he did. I was very pleased with his service.Dr. Doreen SternDr. Doreen Stern ★★★★★ Armando did a fabulous job! This is the second time he’s saved the day for me. He’s knowledgeable, kind, and soft/spoken. He’s also attuned to cleanliness and leaves my home in a better place than it was in when he entered. If he’s running late, he lets me know, too. I’m delighted to say Armando is the best plumber I’ve worked with, and I recommend him highly.Michelle TylerMichelle Tyler ★★★★★ Terrell was knowledge and respectful. I have used this company before and have great results with other technicians as well. Thank you for my repairs 😀Joseph GerrityJoseph Gerrity ★★★★★ Armando was excellent. On time, pleasant and gave understandable explanations. Would definitely use him again.Norman EdwardNorman Edward ★★★★★ Tyrel did an excellent job. He explained the issues with our older bathroom faucet and made sure all repair options were understood by me before making a decision.Our new faucet looks and works great.Tara JohnsonTara Johnson ★★★★★ In my main bathroom, I had a shut off valve that needed to be replaced. Mike from Service Relief was polite, clean, efficient. Did the job well, did it quickly (under an hour) and fixed the issue. Good value for the money spent.Barbara ChianeseBarbara Chianese ★★★★★ My tech, Martin, was very knowledgeable & helpful. Very courteous. Would recommend immensely. Plus the service call price is very reasonable.Keith O'NeilKeith O'Neil ★★★★★ Extremely friendly! Very professional! Excellent workmanship! I can’t say enough good things! (I wish the prices were a little lower but understand with inflation). Highly recommend!Rachel BimonteRachel Bimonte ★★★★★ Highly recommend Service Relief! Mike was extremely professional and kind. I got a ton of value for a great price, I will definitely be using them in the future and spreading the word to friends. Call and ask for Mike!Blaise 24Blaise 24 ★★★★★ Service Relief helped me through a terrible time after a week without running water in my home. Armando and Terrel were professional, friendly, kind, and very skilled plumbers who found and fixed the problem. I am grateful to them and will use Service Relief for all of my plumbing needs from now on. Highly recommended!!Bill KBill K ★★★★★ Our service tech, Armando was great. Very personal and professional. He performed great work and educated us along the way. Both jobs required him to break through plaster-like walls and title in order to complete the repair, not easy at all! Second time he’s been to our house for work and both times we were very pleased with the result.js_loader

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Established in 2019, Service Relief is fast becoming the go-to source for plumbing and generator-related services in Hartford, CT, and surrounding areas. No matter how big or small the issue may be, we're up to the task and prepared to respond promptly. We even provide a 100% workmanship guarantee. Call us or fill out the form today to schedule an appointment.

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